Data we collect
We collect only the information needed to run and improve GreenMind Gardening Courses (“GreenMind”, “we”, “us”). Depending on how you use the site, this may include:
- Account and contact details (such as name and email) when you sign up or contact support.
- Course participation data (such as lesson progress, completion status, and quiz results) to provide the learning experience.
- Support and communication content (messages you send to us, feedback, and issue reports).
- Technical and device data (IP address, browser type, approximate location derived from IP, and diagnostic events) to keep the platform secure and reliable.
- Payment information is processed by our payment provider. We do not store full card numbers, CVV, or magnetic stripe data. We may receive limited payment metadata (such as confirmation and subscription status).
How we use data
We use the information we collect to:
- Provide, maintain, and improve course content, community features, and platform performance.
- Authenticate users, deliver purchased access, and remember preferences.
- Communicate transactional messages (e.g., receipts, service notices, account changes) and respond to support requests.
- Prevent fraud, abuse, and unauthorized access, and to protect the rights and safety of users and the platform.
- Comply with applicable legal obligations and enforce our terms.
Legal bases (GDPR)
Where the GDPR applies, we process personal data on one or more of the following bases:
- Contract: to provide access to courses and related services you request.
- Legitimate interests: to secure our services, prevent fraud, and improve platform reliability (balanced against your rights).
- Consent: for optional cookies or non-essential communications where required. You can withdraw consent at any time.
- Legal obligation: for compliance, recordkeeping, and lawful requests.
Data retention
We retain personal data only for as long as necessary to provide the services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods depend on the type of data and the reason for processing.
Your rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data (subject to legal and contractual limits).
- Export your data in a portable format.
- Object to or restrict certain processing.
- Opt out of certain sharing/processing where applicable (including CCPA/CPRA rights in California).
To exercise your rights, contact us using the details in the Contact section. We may need to verify your request to protect your information.
Security
We use encryption in transit (HTTPS) and apply industry-standard safeguards for access control, monitoring, and data minimization. No method of transmission or storage is 100% secure, but we work continuously to protect your data.
Children’s privacy
GreenMind is not intended for children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal data, contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page.
Contact
If you have questions or requests related to privacy, contact us:
- Email: [email protected]
- Phone: +1 (415) 555-0137